Terms of Service - Kai the AI

Effective Date: January 1, 2025
Last Updated: November 16, 2025
Product: Kai the AI - Intelligent Teaching Assistant
Owner: E G Analytics
Website: chi2labs.com
Contact: legal@chi2labs.com

Quick Summary

By using Kai the AI, you agree to these terms. Here's what's important:

What Kai Is:

• AI-powered tutoring and learning assistant
• Tool to help students learn and teachers teach
• Supplement to classroom instruction, not a replacement

What Kai Is NOT:

• Not a replacement for teachers
• Not responsible for grades or learning outcomes
• Not a diagnostic tool for learning disabilities
• Not medical or mental health advice

Key Rules:

• Use Kai honestly (no cheating)
• Be kind (no bullying or harassment)
• Keep your account secure
• Follow your school's policies
• Respect others' privacy

Important Legal Terms:

• We provide Kai "as is" without guarantees
• We're not liable for educational outcomes
• You're responsible for how you use Kai
• Disputes resolved per this agreement

If you don't agree, please don't use Kai.

Table of Contents

1. Acceptance of Terms
2. What Kai the AI Is (and Isn't)
3. Your Account
4. Acceptable Use Policy
5. Intellectual Property
6. Limitation of Liability
7. Service Availability
8. Termination
9. Payment Terms
10. Dispute Resolution
11. Indemnification
12. Confidentiality
13. General Terms
14. Contact Information

1. Acceptance of Terms

1.1 Agreement to Terms

By accessing or using Kai the AI, you agree to be legally bound by these Terms of Service ("Terms"). If you don't agree with any part of these Terms, you may not use Kai.

This is a legally binding agreement between:

• You (the user)
• E G Analytics (owner and operator of Kai the AI)

1.2 Different Users, Different Rules

These Terms apply differently based on who you are:

Students:

• Use Kai as instructed by your teacher or school
• Follow your school's acceptable use policy
• Use Kai honestly for learning
• Your school's policies apply alongside these Terms

Teachers:

• Manage your classes and students
• Access student progress and analytics
• Direct student use appropriately
• Maintain academic integrity

School Administrators:

• Configure school-wide settings
• Manage institutional accounts
• Ensure compliance with school policies
• Responsible for user compliance

Parents/Guardians:

• Monitor your child's progress (with school approval)
• Support your child's learning
• Cannot use Kai on behalf of child without authorization

Institutional Customers (Schools):

• These Terms bind your institution
• You're responsible for your users' compliance
• Separate institutional agreements may apply

1.3 Age Requirements

Under 13 Years Old:

• Must have parent/guardian OR school consent
• Parent/guardian must accept these Terms on your behalf
• Special COPPA privacy rules apply
• School may provide consent for school-based use

Ages 13-17:

• Can accept these Terms yourself
• Parent/guardian may also need to accept (depends on school policy)
• School policies apply
• Some features may be restricted

18 and Older:

• Can independently accept these Terms
• Responsible for your own account
• School policies still apply if you're a student

Under Legal Age in Your Location:

• Parent/guardian consent required
• Parent/guardian bound by these Terms

1.4 Authority to Accept

By accepting these Terms, you represent that:

• You have the legal authority to accept
• You're not prohibited from using Kai
• You'll comply with all applicable laws
• All information you provide is accurate

2. What Kai the AI Is (and Isn't)

2.1 What Kai Provides

Kai the AI is an educational technology service that provides:

AI-Powered Tutoring:

• Answers to student questions
• Explanations of concepts
• Personalized practice problems
• Immediate feedback on learning

Learning Analytics:

• Student progress tracking
• Performance dashboards for teachers
• Progress reports for parents
• Personalized learning recommendations

Class Management:

• Teacher tools for managing students
• Assignment tracking
• Class-wide analytics
• Integration with school systems

2.2 What Kai Is NOT

Important Disclaimers:

Kai is NOT:

• A replacement for classroom teachers or instruction
• A substitute for professional education
• A diagnostic tool for learning disabilities or mental health
• Medical, mental health, or therapeutic advice
• A proctored testing solution
• An official grading system
• A guarantee of educational outcomes

2.3 Limitations You Should Understand

Assessment Accuracy:

• Kai's assessments are for practice and learning, NOT official grades
• Teachers make all final grading decisions
• Assessment results may not be accurate for all students
• Results depend on honest engagement and effort
• Individual learning varies significantly
• Kai should not be used for high-stakes testing without teacher oversight

AI Limitations:

• Kai may provide incorrect information or explanations
• Kai may misunderstand questions or context
• Recommendations may not fit all learning styles
• Kai is trained on existing content and may have biases
• Kai cannot identify learning disabilities or mental health concerns
• Kai works best with honest, engaged use

Educational Outcomes:

• Your success depends on many factors beyond Kai
• Teacher instruction quality matters
• Your effort and engagement are critical
• School curriculum and policies are important
• Family support and resources contribute
• Individual circumstances vary widely

No Guarantees:

• We don't guarantee grade improvement
• We don't guarantee learning outcomes
• We don't guarantee test score increases
• We don't guarantee college admission success
• We don't guarantee uninterrupted access
• We don't guarantee error-free operation

3. Your Account

3.1 Creating an Account

Who Can Create Accounts:

• Schools and educational institutions (administrative accounts)
• Parents/guardians (on behalf of minor children)
• Adults (age 13+ with appropriate consent)
• Students (with school or parent permission)

Account Information Requirements:

• Provide accurate, complete information
• Keep information current and updated
• Don't provide fraudulent or misleading information
• You're responsible for information accuracy

Account Types:

3.2 Account Security

Your Responsibilities:

• Choose a strong, unique password
• Keep your password confidential
• Never share your account with others
• Don't use someone else's account
• Notify us immediately of unauthorized access
• You're responsible for all activity on your account

Consequences of Sharing:

• Account sharing violates these Terms
• May result in account suspension
• You're liable for others' use of your account
• Security incidents may occur

We May Suspend Accounts:

• For Terms violations
• For security concerns
• For fraudulent activity
• For unpaid fees (institutional accounts)
• To protect other users
• To comply with legal requirements

3.3 Account Termination

You Can Terminate:

• Request account deletion anytime
• Settings > Account > Delete Account
• Email support with deletion request
• Deletion is permanent and irreversible

We Can Terminate:

• For violations of these Terms
• For non-payment (institutional accounts)
• For safety/security reasons
• With or without notice (depending on severity)
• Immediately for serious violations

After Termination:

• You lose access to all Kai services
• Your data is handled per our Privacy Policy
• Some data may be retained per legal requirements
• You cannot create a new account without our permission

4. Acceptable Use Policy

You agree to use Kai responsibly and legally. Here's what you cannot do:

4.1 Academic Integrity Violations

Prohibited:

• Using Kai to cheat on tests or assignments
• Submitting Kai-generated work as your own without learning
• Sharing assessment answers with other students
• Circumventing proctoring or monitoring systems
• Having others complete your work
• Plagiarizing without proper attribution
• Misrepresenting your work or understanding

Allowed:

• Using Kai to learn and understand concepts
• Practicing with Kai's help
• Asking questions to understand material
• Getting feedback on your learning
• Using Kai as instructed by your teacher

4.2 Harmful or Illegal Content

Prohibited:

• Creating, uploading, or sharing hate speech
• Bullying, harassing, or threatening others
• Discriminating based on protected characteristics
• Creating sexual content involving minors (zero tolerance)
• Creating adult sexual content (age restrictions apply)
• Promoting illegal activity
• Impersonating others
• Sharing misinformation to cause harm
• Encouraging self-harm or violence

4.3 Security and System Integrity

Prohibited:

• Attempting to hack or gain unauthorized access
• Creating, uploading, or distributing malware
• Disrupting service (DDoS attacks, overload attempts)
• Reverse engineering Kai's technology
• Bypassing security measures
• Attempting credential stuffing or brute force attacks
• Probing for vulnerabilities without authorization
• Accessing other users' accounts

4.4 Privacy Violations

Prohibited:

• Sharing others' personal information without consent
• Doxxing or publicly exposing private information
• Impersonating other users
• Accessing data you're not authorized to see
• Violating others' privacy rights

4.5 Service Misuse

Prohibited:

• Scraping or copying Kai content without permission
• Using automated systems to access Kai (bots, scrapers)
• Reselling access to Kai
• Using Kai for commercial purposes without authorization
• Redistributing Kai content
• Creating derivative products based on Kai
• Overloading systems with excessive requests
• Attempting to reverse engineer our algorithms

4.6 School and Institutional Policies

Your School's Rules Apply:

• Follow your school's acceptable use policy
• Respect your school's academic integrity standards
• Comply with your school's technology policies
• Your school may have stricter rules than these Terms

4.7 Consequences of Violations

Progressive Enforcement:

1. First Violation (typically):

• Warning sent to you and/or school
• Temporary account restrictions
• Required acknowledgment of violation

2. Repeated Violations:

• Account suspension (temporary)
• Loss of access to features
• School/parent notification
• Required remediation steps

3. Serious Violations:

• Account termination (permanent)
• Removal from platform
• School/parent notification
• Possible legal action

4. Emergency Situations:

• Immediate suspension without warning
• For: Threats, illegal activity, severe harm
• Investigation before potential reinstatement

Additional Consequences:

• Reporting to school authorities
• Reporting to parents/guardians
• Reporting to law enforcement (for illegal activity)
• Legal action for damages
• Permanent ban from Kai

4.8 Reporting Violations

See Something? Say Something.

If you see violations of this policy:

• Email: abuse@chi2labs.com
• Include: What you saw, when, where
• Provide: Screenshots if helpful
• We investigate all reports seriously
• Reporters protected from retaliation

5. Intellectual Property

5.1 What We Own

Kai's Intellectual Property:

• The Kai the AI platform, software, and technology
• "Kai the AI" name and logo
• Chi Square Labs branding
• All content we create (tutorials, guides, assessments)
• Our algorithms and recommendation systems
• Our databases and data structures
• User interface design and features

Your Limited License:

• We grant you a limited, non-exclusive, non-transferable license to use Kai
• Only for educational purposes as intended
• Only while you have an active account
• Cannot modify, copy, or redistribute
• Cannot use commercially without permission

5.2 What You Own

Students Own:

• Your original writing and creative work
• Your submitted assignments and essays
• Your original ideas and thoughts

But We May:

• Store copies for service delivery
• Use to provide personalized recommendations
• Show to your teachers (that's the point!)
• Keep per data retention policies

We Will NOT:

• Publish your work without permission
• Share publicly without consent
• Claim ownership of your original work
• Use for purposes beyond providing Kai

Teachers Own:

• Materials and lessons they create in Kai
• Their original teaching content
• Their class notes and plans

But We May:

• Use to improve Kai's service
• Analyze to understand effective teaching
• Keep copies for service delivery

We Will NOT:

• Share publicly without permission
• Redistribute to other teachers without consent
• Claim ownership of teacher-created content

5.3 Third-Party Content

Licensed Content:

• Some content is licensed from publishers or educational partners
• You may access this content through Kai
• You cannot download, copy, or redistribute licensed content
• Third-party terms may apply
• We don't guarantee accuracy of third-party content

5.4 Feedback and Suggestions

If You Give Us Feedback:

• We own any feedback, suggestions, or ideas you provide
• We may use them without attribution or compensation
• We have no obligation to use your feedback
• You waive any rights to feedback you provide
• This helps us improve Kai for everyone

6. Limitation of Liability

IMPORTANT LEGAL SECTION - PLEASE READ CAREFULLY

6.1 "As Is" Disclaimer

KAI THE AI IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We specifically disclaim:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of accuracy, completeness, or reliability
• Warranties of uninterrupted access or error-free operation
• Warranties regarding results or outcomes
• Warranties of compatibility with other systems
• Warranties that Kai will meet your educational needs
• Warranties of security against all threats

YOUR USE OF KAI IS AT YOUR OWN RISK.

6.2 Educational Outcome Disclaimer

WE ARE NOT RESPONSIBLE FOR EDUCATIONAL OUTCOMES.

This is critical to understand:

We Don't Control:

• Teacher instruction quality
• Your effort and engagement
• School curriculum or policies
• Classroom environment
• Your prior knowledge or background
• Learning disabilities or challenges
• Family support or resources
• Peer interactions
• Individual circumstances

We're Not Liable For:

• Grades or academic performance
• Test scores or assessments
• Learning outcomes or skill development
• Academic progress or improvement
• Student retention or graduation
• College admissions or career outcomes
• School achievement metrics
• Student engagement or motivation

Educational Success Depends On:

• Quality teaching (teachers, not Kai)
• Student effort and honest engagement
• School support and resources
• Appropriate use of Kai as a supplement
• Many individual factors
• Factors beyond anyone's control

6.3 Limitation of Damages

MAXIMUM LIABILITY:

Our total liability to you shall not exceed:

• The amount you paid us in the 12 months before your claim
• OR $100 (if you paid nothing)
• Whichever is greater

WE ARE NOT LIABLE FOR:

Under no circumstances are we liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Special damages
• Punitive damages
• Lost profits or lost revenue
• Lost savings or lost opportunities
• Lost data or corrupted files
• Lost business or business interruption
• Reputational harm or damage
• Educational outcomes or grades
• Student performance or learning
• Damages claimed by third parties
• Any damages not directly caused by our negligence

These limitations apply:

• Regardless of legal theory (contract, tort, negligence, strict liability)
• Even if we were advised damages were possible
• To the maximum extent permitted by law
• Even if limited remedies fail their essential purpose

6.4 Exceptions to Limitations

These limitations do NOT apply to:

• Death or personal injury caused by our negligence (where not excludable by law)
• Our fraud or willful misconduct
• Our gross negligence (where not excludable by law)
• Violations of law that cannot be excluded
• Regulatory requirements for consumer protection
• Your indemnification obligations to us

6.5 Sole Remedy

If you're dissatisfied with Kai:

• Your sole and exclusive remedy is to stop using Kai
• Request a refund if applicable per our refund policy
• Terminate your account
• That's it - no other remedies available

6.6 Third-Party Disclaimer

We're Not Responsible For:

• Third-party services or content
• Links to external websites
• Third-party service interruptions
• Third-party security breaches
• Accuracy of third-party information
• Actions of integrated services

7. Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. We may perform maintenance, updates, or modifications as needed.

8. Termination

Either party may terminate this agreement. Upon termination, your access to Kai will cease, and your data will be handled according to our Privacy Policy.

9. Payment Terms

(If applicable for institutional customers)

Payment terms, billing cycles, and refund policies apply to institutional customers. Contact us for pricing information.

10. Dispute Resolution

Disputes should first be addressed through informal negotiation. If resolution cannot be reached, disputes will be resolved through the legal processes outlined in these Terms.

11. Indemnification

You agree to indemnify and hold harmless E G Analytics from claims arising from your use of Kai or violation of these Terms.

12. Confidentiality

We maintain confidentiality of your data as outlined in our Privacy Policy. You must keep your account credentials confidential.

13. General Terms

These Terms constitute the entire agreement between you and E G Analytics. If any provision is found invalid, the remaining provisions remain in effect.

14. Contact Information

Questions About These Terms

Legal Questions:
Email: legal@chi2labs.com
Response time: 5-10 business days

Privacy Questions:
Email: privacy@chi2labs.com
See our Privacy Policy

Support Questions:
Email: support@chi2labs.com
Response time: 1-3 business days

Schools/Institutions:
Email: partnerships@chi2labs.com
Dedicated institutional support

Mailing Address:
E G Analytics
40 East Main Street
Wilmington, DE 19711

Summary: Key Points to Remember

1. Use Kai Responsibly: For learning, not cheating
2. We're Not Responsible for Grades: Teachers and your effort determine success
3. Keep Your Account Secure: Don't share passwords
4. Follow School Policies: Your school's rules apply
5. Be Kind: No bullying, harassment, or harmful content
6. We Provide "As Is": No guarantees of outcomes
7. Disputes Resolved Per This Agreement: Follow the process
8. You Can Terminate Anytime: Just request deletion
9. We May Suspend/Terminate: For violations or other reasons
10. Privacy Matters: See our Privacy Policy

Questions?

Contact us at legal@chi2labs.com

We're here to help clarify anything in these Terms.

Effective Date: January 1, 2025
Last Updated: November 16, 2025
Version: 1.0

These Terms of Service are written in plain language to be accessible to all users. For legal questions, please consult qualified legal counsel. For questions about these Terms, contact legal@chi2labs.com.